Customer Support

Find Your Service Provider

From billing and payment questions, to technical support and troubleshooting, get the support you need, when you need it. Find your wireless carrier below.

Contact Bell

For assistance with Bell Connected Car, please visit bell.ca or call 1 800 667-0123.

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Contract Metro

For assistance with MetroSMART Ride, please visit our Support Page or call 1 888-863-8768.

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Contact Rogers

For assistance with Rogers Smart Drive, please visit rogers.com/SmartDrive or call 1-844-896-5223.

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Contact TELUS

For assistance with TELUS Drive+, please visit our support page or call 1-866-558-2273.

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Contact T-Mobile USA

For assistance with T-Mobile SyncUP DRIVE, please visit our Support Page, reach out via Twitter @tmobilehelp, dial 611 on your T-Mobile phone or call 1-800-937-8997.

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Contact T-Mobile Austria

For assistance with Car Connect, please visit our Support Page or call 0676 2000.

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Contact T-Mobile Czech Republic

For assistance with Chytré Auto please visit the Chytré Auto web page and request a call back from our support team. You can also reach us on Twitter @tmobile_podpora.

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Contact T-Mobile Germany

For assistance with Car Connect, please visit our Support Page, call 0800 33 01000.

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Contact T-Mobile Poland

For assistance with Smart Car, please visit our Support Page, dial 602 900 on your T-Mobile phone or call +48 22 413 69 96.

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Cookie	Duration	Description
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cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
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cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
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bscookie	1 year	LinkedIn sets this cookie to store performed actions on the website.
lang	session	LinkedIn sets this cookie to remember a user's language setting.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-34235384-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
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CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
vuid	2 years	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.

Cookie	Duration	Description
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fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
personalization_id	2 years	Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

Cookie	Duration	Description
AnalyticsSyncHistory	1 month	No description
fe6ec186a57b4944826d87489689de3a2c4b784aaf6c4d20b326bc047e0cb48d	1 year	No description
li_gc	5 months 27 days	No description
muc_ads	2 years	No description
visitorId	1 year	No description